I like this product because it is not sweet and because it has some graininess to it. May not be to everyone's liking, especially if you are accustomed to our normally sweetened versions. (I have used pure baking soda in the past, so lack of sweetness doesn't bother me.) I only downgraded the rating because the caption says "pack of 2" and only one tube arrived. Calling Amazon customer service produced a replacement on its way, which took a bit of time, but no problem otherwise. Update: replacement arrived, again described as pack of 2, however only 1 tube was in the package. To be fair, I ordered a pack of 2 tubes and ended up with 2 tubes, however based on "pack of 2", I should have ended up with 3 tubes as the replacement should have had 2 tubes.